From the 3way site
http://www.3way.no/index.php?o=12&p=2&c1=2&c2=0&c3=0 (norwegian only translation follows in bold)
Quote:
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Originally Posted by 3way.no website
Service og support
3Way sine tjenester deles inn i følgende kategorier:
* Teknisk support, som omfatter alle tekniske funksjoner.
Dette inkluderer installering, oppgradering, feilsøking, og vedlikehold på infrastruktur.:
Service and Support
3ways services are split up in the following categories :
* Technical support, which comprises of all technical functions.
This includes installation, upgrading, faultseeking, and maintenance on infrastructure
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I sure hope they add "And if we don't know how to fix it, we'll just ask at the public Netstumbler forums, hoping they'll fix our mess for free." to that section on the website.
Dutch