NetStumbler.org Forums - View Single Post - 3 people with XP can't get on WiFi...others can...help.

hotelwifi · 10-04-2004

I need some help here.

I have a WiFi location at a hotel where most all the people can get on the Internet with no problems.

I checked it out and all the APs are working fine.

Problem is there were 2 people yesterday and one today, who have XP, but can't get on the Internet. I have XP, but I can get on easy.

I had them check to be certain their network connection for the wireless card had "Obtain an IP address automatically" checked off. It did.

Even with that I can't do an ipconfig /release and ipconfig /renew on his laptop computer. But I can on my computer, which has XP, and on other computers.

Anyone have any idea why this is happening. It seems to be just a very small percentage of the XP laptops that can't get on the Internet.

We loaned a wireless ethernet bridge to one guy and they could get on right away with the bridge. So that seems to say they had a configuration problem in their laptop, using their wireless PC card.

They say they can get on WiFi at other locations.

I'm stumped for now. Help.

10-04-2004	#1 (permalink)
hotelwifi Registered Member Join Date: Sep 2004 Location: NE Posts: 37	3 people with XP can't get on WiFi...others can...help. I need some help here. I have a WiFi location at a hotel where most all the people can get on the Internet with no problems. I checked it out and all the APs are working fine. Problem is there were 2 people yesterday and one today, who have XP, but can't get on the Internet. I have XP, but I can get on easy. I had them check to be certain their network connection for the wireless card had "Obtain an IP address automatically" checked off. It did. Even with that I can't do an ipconfig /release and ipconfig /renew on his laptop computer. But I can on my computer, which has XP, and on other computers. Anyone have any idea why this is happening. It seems to be just a very small percentage of the XP laptops that can't get on the Internet. We loaned a wireless ethernet bridge to one guy and they could get on right away with the bridge. So that seems to say they had a configuration problem in their laptop, using their wireless PC card. They say they can get on WiFi at other locations. I'm stumped for now. Help.