BT Openzone problem?

Adrianbest · 05-20-2004

I have recently setup a Wireless network at work. The first phase of this project allows visitors to our building access the internet via a credit card payment system. This has been working very and I have had many customers using the internet service I have installed.

NOW I have a problem BTopenzone have setup next door and there signal bleeds into our building. Is there any thing I can do to prevent them from doing this? The number of users of my service has drop so I can only presume they are using BT's service.

I would appreciate any suggestions and where I stand legally.

Adrian

wrzwaldo · 05-20-2004

Quote:

Originally Posted by Adrianbest

I have recently setup a Wireless network at work. The first phase of this project allows visitors to our building access the internet via a credit card payment system. This has been working very and I have had many customers using the internet service I have installed.

NOW I have a problem BTopenzone have setup next door and there signal bleeds into our building. Is there any thing I can do to prevent them from doing this? The number of users of my service has drop so I can only presume they are using BT's service.

I would appreciate any suggestions and where I stand legally.

Adrian

If they are operating within FCC regulations you are pretty much SOL. I expect the problem you are describing will get worse before(if) it gets better.

beermuppet · 05-20-2004

FCC guidelines do not apply in the UK.
BM

beermuppet · 05-20-2004

So presumably users are using your building, but connecting to BT. Perhaps you could set up extra APs to repeat your signal and aim to cover BT's building - perhaps that way you would get some of their customers.

Not really a solution, but perhaps it could help if all else fails.
BM

Adrianbest · 05-20-2004

There are three methods I have thought of which might help me sort out the problem but I don’t know whether they are legal or not?
1) Jam there signal
2) Broadcast there SSID from my access points.
3) Change the frequencies which my AP’s broadcast its SSID on to the same as BT’s.
Could any of these be a solution?

wrzwaldo · 05-20-2004

Quote:

Originally Posted by beermuppet

FCC guidelines do not apply in the UK.
BM

That would have been a good bit of info in the post!

So I guess it depends on the rules set forth by your governing body (duhhhh).

The Others · 05-21-2004

Ok, you still have your signal inside the building, you just have BTs as an extra? Provided there is no interferance, such as a signal clash, people can, therefore, still use your service exactly as before.

People aren't, however, still using your service.

In this situation you need to make your hotspot more attractive than BTs. People are going to BT not because of their signal, but, because they offer something you don't.

I would spend your time rethinking your pricing, method of payment and any content provided within your captive portal.

These aren't dumb consumers that move only to the best signal. Sorry mate, but, it looks like the people are picking BT because they prefer it.

cipherfx0 · 06-11-2004

Claim you have faster internet then they do, if u do. & Pheraps better signal strength. Because I myself I would be more likely to connect to an AP if the bandwith is higher like lets say you had a T3 connection and the your neighboor there had say dsl or even if u had cable vrs dsl I'd much rather connect to yours than his because cable in most cases is faster. As well as if you had better signal strength. Advertise this with signs you'd be surprised the influence that would make.

lill · 08-03-2004

Quote:

Originally Posted by Adrianbest

I have recently setup a Wireless network at work. The first phase of this project allows visitors to our building access the internet via a credit card payment system. This has been working very and I have had many customers using the internet service I have installed.

NOW I have a problem BTopenzone have setup next door and there signal bleeds into our building. Is there any thing I can do to prevent them from doing this? The number of users of my service has drop so I can only presume they are using BT's service.

I would appreciate any suggestions and where I stand legally.

Adrian

What type of software do you use ?

Ice_Cold · 08-03-2004

I know of a recent problem in South Australia (Yes.. All the way down here.. We do have wireless you know

)

Simple.. They out up a 200mw Senao AP and a 27DB onmi antenna..
Now he is getting alot more ppls using it.

darkling · 09-09-2004

Quote:

Originally Posted by Ice_Cold

I know of a recent problem in South Australia (Yes.. All the way down here.. We do have wireless you know

)

Simple.. They out up a 200mw Senao AP and a 27DB onmi antenna..
Now he is getting alot more ppls using it.

Would that require a licence to broadcast in Austrailia?

I have a feeling it would be a no-no in the U.K.

05-20-2004	#1 (permalink)
Adrianbest Registered Member Join Date: May 2004 Posts: 2	BT Openzone problem? I have recently setup a Wireless network at work. The first phase of this project allows visitors to our building access the internet via a credit card payment system. This has been working very and I have had many customers using the internet service I have installed. NOW I have a problem BTopenzone have setup next door and there signal bleeds into our building. Is there any thing I can do to prevent them from doing this? The number of users of my service has drop so I can only presume they are using BT's service. I would appreciate any suggestions and where I stand legally. Adrian

05-20-2004	#3 (permalink)
beermuppet Registered Member Join Date: Jan 2004 Location: UK Posts: 119	FCC guidelines do not apply in the UK. BM __________________ == Compatible cards and other wardriving equipment for sale: http://www.computerguy.co.uk

05-20-2004	#4 (permalink)
beermuppet Registered Member Join Date: Jan 2004 Location: UK Posts: 119	So presumably users are using your building, but connecting to BT. Perhaps you could set up extra APs to repeat your signal and aim to cover BT's building - perhaps that way you would get some of their customers. Not really a solution, but perhaps it could help if all else fails. BM __________________ == Compatible cards and other wardriving equipment for sale: http://www.computerguy.co.uk

05-21-2004	#7 (permalink)
The Others PeaceDriver Join Date: Apr 2002 Location: Dos Palabras, Mandoras Posts: 2,920	Ok, you still have your signal inside the building, you just have BTs as an extra? Provided there is no interferance, such as a signal clash, people can, therefore, still use your service exactly as before. People aren't, however, still using your service. In this situation you need to make your hotspot more attractive than BTs. People are going to BT not because of their signal, but, because they offer something you don't. I would spend your time rethinking your pricing, method of payment and any content provided within your captive portal. These aren't dumb consumers that move only to the best signal. Sorry mate, but, it looks like the people are picking BT because they prefer it. __________________ all good ends all ?u=273

06-11-2004	#8 (permalink)
cipherfx0 Registered Member Join Date: Jun 2004 Posts: 6	here is the solution Claim you have faster internet then they do, if u do. & Pheraps better signal strength. Because I myself I would be more likely to connect to an AP if the bandwith is higher like lets say you had a T3 connection and the your neighboor there had say dsl or even if u had cable vrs dsl I'd much rather connect to yours than his because cable in most cases is faster. As well as if you had better signal strength. Advertise this with signs you'd be surprised the influence that would make.

05-20-2004	#5 (permalink)
Adrianbest Registered Member Join Date: May 2004 Posts: 2	There are three methods I have thought of which might help me sort out the problem but I don’t know whether they are legal or not? 1) Jam there signal 2) Broadcast there SSID from my access points. 3) Change the frequencies which my AP’s broadcast its SSID on to the same as BT’s. Could any of these be a solution?

08-03-2004	#10 (permalink)
Ice_Cold Australian Stumbler Join Date: Jul 2004 Location: South Australia Posts: 28	I know of a recent problem in South Australia (Yes.. All the way down here.. We do have wireless you know ) Simple.. They out up a 200mw Senao AP and a 27DB onmi antenna.. Now he is getting alot more ppls using it.

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